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Labour Relations

Handling labour relations situations is difficult and complex at the best of times.  Effective case management is essential, and our firm has extensive experience working successfully on behalf of management in resolving labour relations matters.

Services include:

  • Management of the disciplinary, grievance, mediation, and arbitration/adjudication process.
  • Labour Relations advice and strategy development.
  • Workplace investigations.
  • Collective bargaining representation and/or negotiations support.
  • Managing all facets of the employee termination process to mitigate organizational risks.
  • Employer-side representative at interest arbitrations.

Employee Surveys/Workplace Assessments

Do you know what your employees are thinking?  Understanding your workforce is the first step in developing a human capital strategy to improve organizational success.  Having regular employee opinion surveys has been on evidence-based lists of high-performance HR practices for a long time.   Why conduct an employee survey?

  1. Surveys are excellent predictors of behaviour.
  2. Surveys give employees the opportunity to be heard.
  3. Surveys are a vehicle for changing organizational culture that will improve individual and corporate performance.
  4. Surveys proactively uncover important employee concerns or systems failures, and this allows for timely risk mitigation.

We use state of the art web enabled survey technology with questions tailored to get at the root of employee issues, analyze the data and provide you with strategic options and solutions.  Whether your organization has 50 or 5,000 employees, we gather in-depth quantitative and qualitative data so that you can make critical decisions necessary to enhance human capital management.

Smaller business unit?  We also conduct one-on-one interviews for workplace assessments that call for face-to-face discussions.

360 Degree Assessments

Our 360-feedback system identifies areas of strength, and pinpoints the aspects of job performance that could be improved through detailed quantitative and qualitative reporting.  This assessment process focuses on job performance in 8 skill clusters and 18 universal competencies.  This is a powerful tool for managerial development and growth.

Exit Interviews

Knowing why your employees are leaving is critical to understanding how turnover is affecting your business and how to successfully address it.  We give you essential information you need by interviewing your departing staff.  Don’t miss the opportunity to gather key data that may be the canary in the coal mine for your organization.

HR Policy Review, Development and Writing

Keeping up to date on the ever changing legislative and best practices landscape requires updating your corporate policy manual to ensure compliance and protection of your brand as an excellent employer. We provide customized corporate policy development to provide you with a policy suite that supports the intentional culture that you are trying to foster within your organization.

I have had the opportunity to engage the services of Jamieson HR Consulting on a number of occasions over the past 3.5 years.  Charles brings with him a wealth of expert knowledge coupled with a high degree of emotional intelligence, that he successfully leverages to resolve workplace challenges.  His dedication to clients is apparent, and he was always extremely quick to respond to our needs.  I consider him to be a trusted advisor and I highly recommend Charles and his firm.
Director General and M.D., Government of Canada Agency
My experience with Charles Jamieson was an extremely positive one despite the fact that it started due to a difficult employee relations issue. Charles provided timely, relevant, and practical advice on how to proceed with the specific labour relations issues. He also provided excellent support, which included briefings before specific proceedings, document templates (e.g. letters to employees), examples of relevant case law to support decisions, and training for myself and other supervisory staff. I would not hesitate to recommend Charles as an HR consultant for any company.
Manager, Government of Canada Agency
Charles Jamieson has proven himself to be an expert in his field and was an invaluable resource to our organization over a number of years. He supported us on a number of high level labour relations cases and ultimately through his expertise and guidance we were able to bring closure to several cases one of which had been active for over six years. I highly recommend Charles, without any reservations, for any HR related needs.
Acting Director General, Government of Canada Agency
Charles Jamieson’s work with our organization has been excellent and very well received. The in-depth workplace assessment / employee survey he developed and implemented was crucial to identifying and documenting key issues needing attention. His further work with us on developing a management action plan as well as delivering of workshops to staff on difficult conversations and labour relations issues was very well received by both management and staff in our organization.
Executive Director, Government of Canada Department
JamiesonHR (Charles) provided our unit with the labour relations/legal expertise and knowledge to support me as a manager. He was recommended to me by a colleague and I would not hesitate to recommend his services to any other public service manager who needs quick, expert advice.
Manager, Government of Canada Department

Training & Development

We provide custom training & development seminars to enhance skills at all levels of the organization.  Previous sessions have included subjects such as: Leadership vs. Managing; Difficult Conversations (Interpersonal Communications); Time Management; Performance Appraisal Best Practices; Labour Relations 101; Motivating Employees; & others on request.

Interim Executive Replacement

When an HR/LR executive team member departs, there’s often an opportunity to reassess your leadership needs before hiring a replacement.  This requires time and planning – but your organization needs to continue functioning.  We can assist by providing organizational stability while you decide next steps for the most effective outcome. This allows you to be less reactive and more strategic in your next hire.

HR Planning

Having a Human Resource Plan is more than just having the “right people in the right place at the right time”.  It is this plus instituting the people-related practices and activities that will help the organization achieve, and improve, its business results.  We can help ensure that you have an effective HR Plan that puts the people side of your business into your overall strategic plan and allows you to attain an intentional workplace culture rather than a culture that occurs by accident and may not support organizational objectives.

Change Management

Change occurs when: D x V x F > R. Change is the business environment, as change has overtaken every organization.  Creating change, managing it, mastering it, and surviving it is the agenda for anyone in business who aims to make a difference and we’re here to help you successfully navigate the change formula.

Representation for “EX” Classified Employees – Canadian Federal Public Service

Are you an Executive wrongly accused of harassment or discrimination?  Unfortunately, there is a growing trend for disgruntled employees to file malicious and groundless complaints against executives for simply carrying out their duties.  Poor performance review given to an employee – file a harassment grievance.  Manage an employee’s underperformance – file a discrimination charge.  Sound familiar?  As an EX, you are unrepresented in these potentially career damaging processes, but you need not be.  We can help you navigate these complex procedures and even the playing field.